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Are you struggling to make your product or service stand out due to poor documentation or online help? SourceOne can help!

SourceOne implements plain language techniques using best practice, low cost (or open source), efficient solutions tailored to your organisation to easily create and maintain professional product and service documentation.

Our driving focus is on streamlining the processes of plain language content creation and management using automation and optional integration with version control, task management and wiki systems. We can rapidly migrate content away from inefficient document-centric tools and techniques such as MS Office, or expensive, overly complex tools such as Madcap Flare.

Our solutions use modern single-source topic (component) content creation tools that are low cost or open source such as AsciiDoc, which can be automated and published to multiple output formats including PDF and online help.

We advocate the use of plain language writing techniques and style guides, and can suggest the best ways to leverage OpenAI (GPT) prompts to create content ideas and improve readability.

See About SourceOne for further details.

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Engage SourceOne to:

quickly evaluate your current written content, tools AND and workflow to recommend industry best practices
implement efficient single-source topic ("component") based content authoring
migrate your existing content to single source authoring and separate ongoing branding, design and formatting effort from content maintenance
expand product documentation with comprehensive clickable table of contents, glossary and keyword indexes
streamline content production with automation for efficient task management and easy one-click re-publishing of new content and reduce costs to translate to other languages
produce internal documentation about the content creation processes including a plain language-focused style guide
provide cost-effective (often part-time) remote content maintenance.

For more information see Services.

SourceOne. Documentation, engineered.

What is Single-Source Component Authoring?

Single-source authoring is a modern technique of producing content for multiple outputs types (e.g. PDFs, Word Documents, online and in-app help) all from the same authoritative "write once" re-useable sources of information (such as commonly repeated text snippets, whole topics and images, etc.). Fonts, branding colours and logos, page layouts and cover pages, etc., are all separated from the day-to-day task of maintaining accurate and up-to-the-minute content.

Content duplication between documents and reliance on multiple software products for different output types can be eliminated, with all outputs derived from a single, current, authoritative version of the truth.

Managing and repurposing content on demand becomes highly efficient. Easily publish to new file types or online help to different target device types, include or exclude content, re-brand, rename content using variables depending on the target audience's requirements for the content. Different versions of the same content can be created for MS Windows or Linux customers, trainers, partners, product resellers, etc.

Managing versions and change control (including translation to multiple languages) can also be engineered using some of the same version control techniques and tools familiar to software developers, while still able to be maintained efficiently by anyone familiar with using word processing tools.

Finally, it also becomes possible to apply automation to rapidly update whole libraries of content on demand when anything changes.

What was once an overburdened, hectic responsibility, can become a streamlined, enjoyable role with reduced time requirements.

For more details, Contact SourceOne.

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