2. Infrastructure Implementation

SourceOne can implement the recommendations identified in the strategic planning phase, or if preferred we can simply implement the typical best practice solution we have implemented to great effect in the past.

The first stage of the implementation phase delivers a proof of concept to demonstrate functionality with a range of key customer content. This typically requires 4-6 weeks of effort.

The second stage of implementation phase begins if the proof of concept has been accepted. This will include full rollout and refinement of the single-source documentation infrastructure, including automation scripts. Depending on the volume of content, this typically requires an additional 4-8 weeks to implement for small to medium-sized organisations.

At the end of implementation, technical writers are empowered to think differently about the content they create. Instead of being document-centric, writers can focus on increasing content reusability, innovation and providing improved value, accuracy and agility to internal stakeholders and end users.

A typical SourceOne documentation infrastructure implementation

In addition to delivering a modern, scalable, single-source documentation framework for content creation and management, this implementation phase also provides:

  • comprehensive instructions for using the new documentation framework
  • a Style Guide for technical writers to refer to for plain language usage and formatting styles specific to the organisation.

SourceOne. Documentation, engineered.