SourceOne delivers efficient documentation infrastructures, automated processes and written content for organisations struggling to maintain their product or service documentation.

Most organisations still use inefficient documentation tools and techniques, leading to inconsistencies in content, duplication of effort and missed deadlines.

We implement single-source authoring infrastructures with automation, change control, workflow, and advocate the use of plain language techniques using a customised style guide. You gain authoritative content and the agility to respond to changing audience requirements for document-based manuals and online help that is responsive to all device screen sizes.

SourceOne. Documentation, engineered.

Engage SourceOne today to:

  • audit your current content, tools and workflow to recommend best practices
  • implement a modern, scalable single-source documentation authoring infrastructure
  • separate the written content from brand, design and formatting
  • implement automation for easy one-click publishing of all content
  • fully document the new procedures and deliver a plain language style guide
  • train your staff or provide our own staff to maintain content in the SourceOne way

For more information see Services.

SourceOne. Documentation, engineered.

What is Single-Source Authoring and Multi-Channel Publishing?

Single-source content is created from reusable, authoritative "write once" text snippets and topics. The text formatting, images, branding, logos, and page layout of outputs are all maintained separately from the content. Content can then be efficiently repurposed on demand for multiple types of outputs, branding and screen sizes.

With single-source authoring, content no longer needs to be duplicated or maintained in separate systems. End-user or trainer guides, executive white papers, administrator technical documents, policy documentation, promotional material, responsive online help and more, are all delivered from a single authoritative version of the truth via one tool.

Content can even be reformatted, rebranded, reworded and regenerated for partner organisations all from the same source material using scripts, without any additional ongoing effort.

SourceOne documentation frameworks and content is efficiently engineered using some of the same techniques and tools leveraged by best practice software developers, but can be maintained by anyone with familiarity of word processing tools and a head for strategic thinking.