SourceOne delivers efficient documentation infrastructures, written content and publishing task automation for organisations struggling to maintain their product or service documentation. Ineffective documentation badly affects sales.

Most organisations still use inefficient documentation tools and techniques, leading to inconsistencies or errors in content, duplication of effort and missed deadlines.

We implement single-source authoring infrastructures with automation, change control, workflow, and advocate the use of plain language techniques using a customised style guide. We can migrate your content and train your staff in the use of the new facilities, or you can outsource the maintenance of your content to us.

You gain up-to-date authoritative content and ability to respond to changing audience requirements for documentation and online help that is responsive to all device screen sizes.

Engage SourceOne to:

  • audit your current content, tools and workflow to recommend best practices
  • implement a modern, scalable single-source documentation authoring infrastructure
  • migrate your content, and decouple written material from branding, design and formatting
  • implement automation for easy one-click publishing
  • fully document the new procedures and deliver a plain language style guide
  • train your staff to use the new framework, or outsource your content maintenance to us.

Contact us (web) | +64 028 2552 1928 (call)

For more information see Services.

SourceOne. Documentation, engineered.

What is Single-Source Authoring and Multi-Channel Publishing?

Single-source content is created from reusable, authoritative "write once" text snippets and topics. The text formatting, images, branding, logos, and page layout of outputs are all maintained separately from the content. Content can then be efficiently repurposed on demand for multiple types of outputs, branding and screen sizes.

With single-source authoring, content no longer needs to be duplicated or maintained in separate systems. End-user or trainer guides, executive white papers, administrator technical documents, policy documentation, promotional material, responsive online help and more, are all delivered from a single authoritative version of the truth via one tool.

Content can even be reformatted, rebranded, reworded and regenerated for partner organisations all from the same source material using scripts, without any additional ongoing effort.

SourceOne documentation frameworks and content is efficiently engineered using some of the same techniques and tools leveraged by best practice software developers, but can be maintained by anyone with familiarity of word processing tools and a head for strategic thinking.