SourceOne delivers professional product and service documentation using efficient, modern techniques tailored to your organisation, including publishing automation and integration with workflow, version control and task management systems.

Most organisations still use inefficient documentation tools and techniques, leading to inconsistencies or errors in content, duplication of effort and missed deadlines.

We implement modern single-source, topic-based authoring infrastructures with additional automation, and strongly advocate the use of plain language techniques using a style guide tailored to your requirements.

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Engage SourceOne to:

  • quickly audit your current written content, tools and workflow to recommend industry best practices

  • demonstrate and implement a modern, scalable single-source documentation authoring infrastructure

  • migrate your content and forever decouple written material from branding, design and formatting effort

  • add automation for rapid publishing of new content just in time

  • fully document the new procedures and tools, and deliver a tailored plain language style guide

  • train your staff to use the new framework, or outsource your content maintenance to us.

For more information see Services.

SourceOne. Documentation, engineered.

What is Single-Source Authoring and Multi-Channel Publishing?

Single-source content is created from reusable, authoritative "write once" text snippets and topics. The text fonts, colours, logos, images, page layouts, etc., are separated from the task of maintaining content. Because of this, content can be efficiently repurposed on demand, publishing to different output formats or re-branding on the fly for partners or resellers, and content that is responsive to multiple device screen sizes.

With single-source authoring, content is no longer duplicated or require maintaining in multiple systems. End-user and trainer guides, executive white papers, technical documents, policy documentation, promotional material, responsive online help, etc., are all delivered from a single authoritative version of the truth, via one tool.

Content can also be reformatted, rebranded, reworded and regenerated for partner and reseller organisations all from the same source material using scripts, without any additional ongoing effort.

In addition, SourceOne content is engineered using some of the same techniques and tools familiar to best-practice software developers, while able to be maintained efficiently by anyone with a familiarity of modern word processing software.