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No changes to SourceOne (remote-only) Wellington operations.

  • Mask up when you cannot socially distance, wash/sanitise your hands after being out in shared spaces

  • Scan in to everywhere you visit using the Covid App (so that any future community spread can be quickly contained)

  • Get vaccinated and use the My Vaccine Pass for entry where required

Be kind and helpful to others. Kia kaha!

We can help if you have a great product or service that is being let down by poor instructions, online help or other documentation.

SourceOne delivers professional product and service documentation using efficient, modern techniques tailored to your organisation. This can include workflow automation and integration with existing version control, task management and wiki systems. See About SourceOne for details.

Most organisations still use inefficient documentation tools and techniques, leading to inconsistencies or errors in content, duplication of effort and missed deadlines.

We implement modern single-source, topic-based authoring tools with publishing and workflow automation, and strongly advocate the use of plain language techniques encouraged with a corporate style guide tailored to your requirements.

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Engage SourceOne to:

  • quickly evaluate your current written content, tools and workflow and recommend industry best practices

  • demonstrate and implement a more efficient single-source documentation authoring infrastructure

  • migrate your content and eliminate ongoing branding, design and formatting effort

  • reduce workloads with automation for efficient task management and easy one-click rapid publishing of new content

  • fully document the improved procedures and tools, and deliver a tailored plain language style guide

  • provide cost-effective ongoing document maintenance.

For more information see Services.

SourceOne. Documentation, engineered.

What is Single-Source Authoring and Multi-Channel Publishing?

Single-source content is modular, built up from authoritative "write once" snippets and topics that are reused and efficiently maintained. The fonts, colours, logos, images, page layouts, etc., are all separated from the task of maintaining written content. These techniques enable content to be efficiently managed and repurposed on demand. For example, content can be easily published to different file types or online, and to different target devices, re-branded, or even reworded for customers, trainers, partners, or resellers.

Content duplication is eliminated and no longer requires maintenance in multiple documents or systems. End-user and trainer guides, executive white papers, technical documents, policy documentation, ebooks and responsive online help, etc., are all derived from a single authoritative version of the truth.

Content changes can also be engineered using some of the same version control techniques and tools familiar to best-practice software developers, while still able to be maintained efficiently by anyone familiar with modern word processing software. The production and delivery of updated documents and online help can even be automated. For more details, Contact Us.